Privacy Policy

1. Who operates Ling

Ling is operated by Beijing Lingyi Zhijian Technology Co., Ltd. Questions about personal data, access, correction, deletion, or this policy can be sent to support@withling.top.

2. Information we may process

• Account and identity: phone number, email, verification result, Apple or WeChat sign-in identifiers, account bindings, and profile settings.
• Conversations and content: messages, voice transcripts, images, files, links, instructions, generated results, feedback, and context needed to complete a request.
• Time and planning: schedules, reminders, tasks, preferences, time zone, and data you choose to read from or write to authorized calendars and reminders.
• Location, travel, and health: location or place information and HealthKit data only when you enable a related feature and grant the relevant permission. Health data is treated as sensitive and is not used for advertising.
• Memory and workbench: preferences, people, topics, summaries, ongoing work, proactive activity, and other information used to provide continuity and personalization.
• Connected services: authorization information and content you choose to access from supported calendar, notes, files, or collaboration services.
• Public and social features: works, profile information, Ling connections, comments or reports you choose to publish or submit through Explore and related sharing features.
• Purchases: product identifiers, transaction or receipt identifiers, entitlement status, and account binding needed to provide energy purchases or subscriptions. Apple processes payment-card information.
• Device and service data: device-generated identifiers, push token, app version, language, permission state, diagnostics, security events, and necessary logs.
• Website attribution: landing-page path, language, campaign parameters, referring hostname, App Store button placement, and a random session identifier used only to produce short-lived aggregate conversion metrics. We do not retain the full referring URL, search terms, IP address, or user agent in these attribution records, and this measurement does not use cookies.

3. How we use information

• Authenticate accounts, maintain sessions, recover access, and process account deletion.
• Provide conversations, planning, reminders, research, creation, memory, workbench, continuous tasks, and proactive features.
• Use the context you provide or authorize to complete the specific request and return results.
• Synchronize authorized calendars, reminders, health data, notes, files, or collaboration information.
• Publish, display, moderate, or remove content that you choose to make public.
• Measure aggregate website visits and App Store button clicks to understand which pages and campaigns lead people to Ling.
• Deliver purchases, restore entitlements, prevent fraud, secure the service, diagnose faults, and meet legal obligations.

4. AI processing and service providers

To complete a request, Ling may send the minimum necessary text, transcript, image, file, authorized context, language, time zone, or task state to Ling's backend, its Sage agent service, and selected model or infrastructure providers. Current product integrations may include:

• Apple services such as EventKit, Reminders, HealthKit, APNs, Sign in with Apple, and StoreKit;
• Alibaba Cloud services, including number authentication, storage, and DashScope/Qwen capabilities;
• WeChat services for sign-in, sharing, or payment where available;
• Amap for places, geocoding, routes, or weather where requested;
• Notion, Feishu, DingTalk, or Obsidian when you explicitly connect and use the related integration;
• email, database, cache, object-storage, security, and diagnostics infrastructure needed to operate Ling.

Availability varies by feature, region, and configuration. We do not sell personal information. Providers receive data only as needed to perform the relevant service and remain subject to their contracts and applicable rules.

5. Permissions and your choices

System permissions are requested in context. You can revoke calendar, reminders, health, location, camera, photos, microphone, notifications, or other permissions in system settings. Connected services can be disconnected in Ling where the feature is available. Revoking access may prevent the related feature from working.

6. Public content

Content you choose to publish to Explore or a public share page can be viewed and shared by others. Review content for personal or third-party information before publishing. You can manage or remove your public works through the available product controls, and report content through Ling Support.

7. Storage, retention, and security

We use measures such as encrypted transport, access control, secure device storage, and retention limits appropriate to the service. We retain information only while needed to provide the feature, protect the service, comply with law, or resolve disputes. Exact periods can vary by data type and legal requirement. No online service can promise absolute security.

8. Your rights and account deletion

You may manage permissions and connections, access or correct relevant account information, remove public works, and request account deletion through Ling. If an in-app control is unavailable, contact support. After a verified deletion request, eligible data is deleted or de-identified subject to legal, security, transaction, and dispute-retention requirements.

9. Children

Ling is not directed to children below the minimum age required to consent to data processing in their region. A parent or guardian who believes a child provided information without appropriate consent should contact support.

10. Changes and contact

We may update this policy when Ling, providers, legal requirements, or data practices change. The updated version will show a new effective date. Contact support@withling.top with privacy questions or requests.