Account and access
Help with sign-in, verification, account binding, recovery, or deleting your Ling account.
Official support
How can we help?
Get help with Ling accounts, permissions, purchases, privacy requests, public content, and technical issues.
Contact Ling Support
Email support@withling.top. Include a short description, your device and iOS version, the approximate time of the issue, and the Ling account identifier you are comfortable sharing. Do not email passwords, verification codes, payment details, or unnecessary private content.
Common support topics
Permissions and connections
Help with calendar, reminders, health, location, notifications, files, or an authorized external service.
Purchases
Help with energy purchases, Ling Pro, restoring Apple purchases, or a purchase linked to another Ling account.
Delete your account
Open Ling, go to Settings, choose the account and security controls, and request account deletion. If you cannot access the in-app flow, email support from an address or contact method associated with the account. We may ask for limited information to verify ownership before processing the request.
Report public content or conduct
To report a public Explore work, a Ling connection, or conduct you believe is abusive, illegal, infringing, or unsafe, email support@withling.top with the public link, reason for the report, and any relevant context. We will review the report and take action where appropriate.
Apple purchases
Use Restore Purchases in Ling before contacting support. Apple manages App Store billing and refunds; purchase availability, price, renewal terms, and cancellation options are shown in the Apple purchase flow and subscription settings.
Product availability
Ling is currently available for iPhone through public TestFlight and is preparing for App Store release. Features may depend on device capabilities, region, account state, permission, or service availability.